All orders are checked before being sent out to ensure your products are in perfect condition. If however, it arrives and as been damaged in transit please email me within 14 days from the day you made the order to discuss returns or refund options. Please note that the cushions  are handwoven and are often a one off made in small batches. We hope you are happy with your purchase if you do change your mind please email me within 14 days from the day of your order to discuss returns or refund option 

Please allow for 5-7 days after ordering for your item to be dispatched. Your shipping cost will be calculated once you click through to the payment. The charges apply to UK USA shipping only. Please contact me via my contact page to discuss shipping elsewhere.